Yes. Lisa is built to hold a natural conversation, answer questions about your services, and collect the details your team needs, the same way a front desk person would during business hours.
Lisa answers after-hours leads calls when your office is closed, like a real person, asks the right questions, and gets the job on your calendar before your team even opens up shop the next day.
It's 10:42 PM, and a homeowner's basement is taking on water. They pull up your website, dial the number, and it rings. And rings. Voicemail picks up. They hang up and call the next plumber on the page.
The math is simple. Every unanswered call after hours is a job that goes to whoever's willing to pick up or just disappears because nobody was there to catch it. Missed calls don't wait around for an apology; they turn into someone else's job or no job at all.
Every call gets answered, whether it's 2 PM on a Tuesday or 2 AM on a holiday. 24/7 phone answering means the number on your website and your trucks is always live.
A text that comes in after your office closes gets a reply right away, not a next-day scramble.
When someone fills out a form on your site after hours, Lisa follows up so the lead doesn't go cold overnight.
She asks about the service needed, the project type, the budget, and the timeline before your team ever picks up the phone. Solid lead qualification up front means your crew isn't chasing dead-end calls.
Lisa runs on a simple loop: Answer, Qualify, Book. When your office is closed, she still picks up. She talks with the caller, figures out what they need, and gets qualified jobs onto your calendar so your team walks in the next morning to booked work instead of a stack of voicemails.
A homeowner dials your business number at 9 PM, on a weekend, or on a holiday.
No hold music, no voicemail, no waiting until the next business day.
She asks about the service needed, the type of project, the budget range, and the timeline, the same way a front desk person would.
A qualified appointment shows up ready for your team, along with the details they need to walk in prepared.
Every call gets answered, whether it's 2 PM on a Tuesday or 2 AM on a holiday. 24/7 phone answering means the number on your website and your trucks is always live.
She asks about the service needed, the project type, the budget, and the timeline before your team ever picks up the phone. Solid lead qualification up front means your crew isn't chasing dead-end calls.
A text that comes in after your office closes gets a reply right away, not a next-day scramble.
When someone fills out a form on your site after hours, Lisa follows up so the lead doesn't go cold overnight.
Qualified callers get booked straight onto your business calendar. Appointment booking happens in the same call — no manual back-and-forth is required.
Lisa gives you the same coverage for a flat monthly rate.
If Lisa doesn't book at least one qualified appointment in your first 30 days, you get your first month back. No long conversation, no fine print to argue over. That's the deal.
Setup speed and no contract: Lisa is live on your business phone line in under two hours, with no setup fee. It's month-to-month, so there's no contract locking you in.
Emergency calls, storm damage, and last-minute renovation questions all show up outside the 9-to-5 window — often while the homeowner is comparing two or three businesses at the same time.
Homeowners requesting quotes at night often compare several contractors at once. Lisa gets your business in the conversation early.
No-heat and no-AC calls don't wait for morning. Lisa answers, qualifies the issue, and books the appointment before the homeowner tries someone else.
A burst pipe or backed-up line at midnight is an emergency for the homeowner. Lisa handles the call so it doesn't go to voicemail.
Storm-damage calls tend to cluster right after bad weather hits, often late in the evening. Lisa captures every one of them.
Outages and safety concerns after hours need a fast response. Lisa qualifies the urgency and gets the right information down.
Getting a name and number isn't enough to walk into a job prepared. On every after-hours call, Lisa collects:
Your team starts the next morning with organized, qualified leads instead of a pile of unreturned voicemails.
Not every after-hours call carries the same urgency, and Lisa treats them differently:
This is an example scenario to illustrate how a call can move through the process. It isn't a guaranteed outcome for every call.
Yes. Lisa is built to hold a natural conversation, answer questions about your services, and collect the details your team needs, the same way a front desk person would during business hours.
No. Lisa is designed to sound like a real conversation, not a scripted phone tree.
Lisa asks structured questions about the service needed, project type, budget, and timeline on every call, so the details reaching your team are consistent.
Yes. Lisa is built for home service businesses, including remodeling, HVAC, plumbing, roofing, and electrical work, where every missed call carries real job value.
Every booked appointment comes from a call where Lisa gathered the service, project type, budget, and timeline first, so your team isn't chasing junk leads.
That's fair, and it's exactly why Lisa is built to sound like a real conversation rather than a robotic script. The difference is she's available at 11 PM on a Tuesday and all day on Sunday, when a real person on your payroll isn't. You're not replacing a front desk person during the day; you're covering the hours nobody's there to answer at all.
Yes, the conversation is built around your business and your services.
Yes. Lisa answers your existing business phone number and books directly to your calendar.
Details collected during the call are organized and passed to your team, so there's no separate system to manage.
Lisa answers every call, every time, without needing time off, training, or a shift schedule, at a fraction of the cost of a part-time employee.
Every after-hours call that goes unanswered is a job that ends up somewhere else — with a competitor, or nowhere at all. Setup takes under two hours, there's no contract, and if Lisa doesn't book a qualified appointment in your first 30 days, you get your first month back.
Heritage Kitchens · Dallas