/* ================================================================
   AI APPOINTMENT BOOKING — Page Specific Styles (2026 Redesign)
   Banner preserved as-is; every other section redesigned.
   ================================================================ */

/* ============================================
   GRID UTILITIES (Required for Hero Banner)
   ============================================ */
:root {--green:#1E8E4A;}
.row {
  --bs-gutter-x: 1.5rem;
  --bs-gutter-y: 0;
  display: flex; flex-wrap: wrap;
  margin-top: calc(-1 * var(--bs-gutter-y));
  margin-right: calc(-0.5 * var(--bs-gutter-x));
  margin-left: calc(-0.5 * var(--bs-gutter-x));
}
.row > * {
  flex-shrink: 0; width: 100%; max-width: 100%;
  padding-right: calc(var(--bs-gutter-x) * 0.5);
  padding-left: calc(var(--bs-gutter-x) * 0.5);
  margin-top: var(--bs-gutter-y);
}
.align-items-center { align-items: center !important; }
.gy-5 { --bs-gutter-y: 3rem; }
@media (min-width: 992px) { .col-lg-6 { flex: 0 0 auto; width: 50%; } }

/* ============================================
   HERO BANNER (UNCHANGED FROM ORIGINAL)
   ============================================ */
.banner {
  position: relative; overflow: hidden; min-height: 640px;
  background: var(--cream-left, #FAF6F2); isolation: isolate;
}
.banner__peach {
  position: absolute; inset: 0; left: 56%;
  background: var(--peach-right, #F6E6D8);
  clip-path: path('M 0 0 L 2000 0 L 2000 900 L 0 900 L 0 560 C 90 470, 60 260, 220 120 C 340 25, 0 40 0 0 Z');
}
@media (min-width: 1200px) { .banner__peach { left: 54%; } }
.banner__motif { position: absolute; inset: 0; left: 56%; opacity: .5; pointer-events: none; }
.banner__motif svg { width: 100%; height: 100%; }
.banner__inner { position: relative; z-index: 2; max-width: 1280px; margin: 0 auto; padding: 70px 24px; }

.kicker {
  display: inline-flex; align-items: center; gap: 10px;
  padding: 7px 16px 7px 12px;
  background: var(--white, #ffffff);
  border: 1px solid rgba(209, 69, 36, .18);
  border-radius: 50px;
  font-size: 13.5px; font-weight: 600;
  color: var(--kicker-brick, #D95B30);
  box-shadow: var(--shadow-card, 0 10px 30px rgba(0,0,0,0.06));
  margin-bottom: 26px;
}
.kicker__bars { display: flex; align-items: center; gap: 2px; height: 14px; }
.kicker__bars span { width: 2.5px; border-radius: 2px; background: var(--coral, #D95B30); display: block; animation: kickerBar 1.2s ease-in-out infinite; }
.kicker__bars span:nth-child(1) { height: 40%; }
.kicker__bars span:nth-child(2) { height: 100%; animation-delay: .15s; }
.kicker__bars span:nth-child(3) { height: 65%; animation-delay: .3s; }
.kicker__bars span:nth-child(4) { height: 85%; animation-delay: .45s; }
@keyframes kickerBar { 0%,100% { transform: scaleY(1); } 50% { transform: scaleY(1.5); } }

.hero-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(36px, 4.6vw, 56px);
  line-height: 1.08; letter-spacing: -.01em;
  color: var(--navy, #0B1930); margin: 0 0 22px; font-weight: 600; max-width: 640px;
}
.hero-title em { font-style: italic; color: var(--brick, #D95B30); }

.hero-sub {
  font-size: 18px; line-height: 1.65;
  color: var(--muted, #5A6578); max-width: 480px; margin: 0 0 34px;
}

.hero-ctas { display: flex; align-items: center; gap: 22px; flex-wrap: wrap; margin-bottom: 52px; }

.btn-lisa {
  display: inline-flex; align-items: center; gap: 10px;
  padding: 15px 30px; border-radius: 50px;
  font-weight: 700; font-size: 15.5px; color: #ffffff;
  background: linear-gradient(135deg, var(--btn-from, #D95B30), var(--btn-to, #E69E32));
  box-shadow: var(--shadow-cta, 0 10px 25px rgba(217, 91, 48, 0.35));
  text-decoration: none; border: none; transition: transform .25s ease, box-shadow .25s ease;
}
.btn-lisa:hover { transform: translateY(-2px); box-shadow: 0 16px 38px rgba(217, 91, 48, .45); color: #fff; }
.btn-lisa svg { width: 17px; height: 17px; flex-shrink: 0; }

.link-ghost {
  display: inline-flex; align-items: center; gap: 8px;
  font-weight: 600; font-size: 15.5px; color: var(--navy, #0B1930);
  text-decoration: none; border-bottom: 1.5px solid transparent;
  padding-bottom: 2px; transition: border-color .2s ease, color .2s ease;
}
.link-ghost:hover { color: var(--brick, #D95B30); border-color: var(--brick, #D95B30); }
.link-ghost svg { width: 15px; height: 15px; }
.link-ghost .play-circle {
  display: inline-flex; align-items: center; justify-content: center;
  width: 34px; height: 34px; border-radius: 50%;
  background: var(--white, #ffffff);
  box-shadow: var(--shadow-card, 0 10px 30px rgba(0,0,0,0.06));
  color: var(--brick, #D95B30);
}

.trust-row {
  display: flex; gap: 38px; flex-wrap: wrap;
  border-top: 1px solid rgba(18, 30, 44, .08);
  padding-top: 28px; max-width: 560px;
}
.trust-item { min-width: 120px; }
.trust-item strong {
  display: block; font-family: 'Playfair Display', Georgia, serif;
  font-size: 20px; color: var(--navy, #0B1930); line-height: 1.2; margin-bottom: 4px;
}
.trust-item span { font-size: 13px; color: var(--text-muted, #5A6578); letter-spacing: .01em; }

.hero-visual {
  position: relative; height: 100%; min-height: 560px;
  display: flex; align-items: flex-end; justify-content: center;
}
.hero-visual__glow {
  position: absolute; width: 420px; height: 420px; border-radius: 50%;
  top: 8%; left: 50%; transform: translateX(-50%);
  background: radial-gradient(circle, rgba(230, 158, 50, .35) 0%, rgba(230, 158, 50, 0) 70%);
  filter: blur(2px); z-index: 0;
}
.hero-visual__badge {
  position: absolute; top: 14%; left: 6%;
  background: var(--white, #ffffff); border-radius: 16px; padding: 12px 16px;
  box-shadow: var(--shadow-card, 0 10px 30px rgba(0,0,0,0.06));
  display: flex; align-items: center; gap: 10px; z-index: 3;
  font-size: 13px; font-weight: 600; color: var(--navy, #0B1930);
}
.hero-visual__badge .dot {
  width: 8px; height: 8px; border-radius: 50%; background: #3CB043;
  box-shadow: 0 0 0 3px rgba(60, 176, 67, .2); animation: liveDot 1.6s infinite;
}
@keyframes liveDot {
  0%   { box-shadow: 0 0 0 0 rgba(60, 176, 67, .6); }
  70%  { box-shadow: 0 0 0 10px rgba(60, 176, 67, 0); }
  100% { box-shadow: 0 0 0 0 rgba(60, 176, 67, 0); }
}
.hero-visual__bubble {
  position: absolute; bottom: 16%; right: 2%;
  background: var(--navy, #0B1930); color: #ffffff;
  border-radius: 16px 16px 4px 16px; padding: 14px 18px;
  max-width: 220px; font-size: 13px; line-height: 1.5;
  box-shadow: 0 16px 34px rgba(18, 30, 44, .28); z-index: 3;
}
.hero-visual__bubble b { color: var(--ochre, #E69E32); }
.hero-visual img {
  position: relative; z-index: 2; max-height: 450px; width: auto;
  filter: drop-shadow(0 30px 30px rgba(18, 30, 44, .20));
}
.hero-visual__ellipse {
  position: absolute; bottom: 6%; width: 320px; height: 34px;
  left: 50%; transform: translateX(-50%);
  background: radial-gradient(ellipse at center, rgba(18, 30, 44, .16) 0%, rgba(18, 30, 44, 0) 75%);
  z-index: 1;
}

@media (max-width: 991px) {
  .banner__peach, .banner__motif { left: 0; top: 60%; clip-path: none; }
  .banner { min-height: auto; }
  .hero-title, .hero-sub, .hero-ctas, .trust-row { max-width: 100%; }
  .hero-visual { min-height: 420px; padding-top: 40px; }
  .hero-visual img { max-height: 420px; }
  .hero-visual__bubble { right: 4%; bottom: 10%; }
  .hero-visual__badge { left: 4%; top: 6%; }
}

/* ================================================================
   HERO FLOW STRIP (sub-banner inline flow pill)
   ================================================================ */
.hero-flow-strip {
  background: rgba(217, 91, 48, 0.08);
  border: 1px solid rgba(217, 91, 48, 0.18);
  border-radius: 14px;
  padding: 12px 18px;
  margin-bottom: 26px;
  font-weight: 600; color: #0B1930; font-size: 13px;
  display: flex; flex-wrap: wrap; align-items: center; gap: 10px;
}
.hfs-step { display: inline-flex; align-items: center; gap: 8px; }
.hfs-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--accent); }
.hfs-arrow { color: rgba(217,91,48,.5); font-size: 11px; }
.hfs-step:last-child .hfs-dot { background: #1E8E4A; box-shadow: 0 0 0 3px rgba(30,142,74,.2); }

/* High-intent inline chip (hero) */
.hero-pricing-chip {
  display: inline-flex; align-items: center; gap: 10px;
  margin-top: 18px; padding: 6px 14px 6px 6px;
  background: rgba(11,25,48,.04); border: 1px solid var(--border-soft);
  border-radius: 50px; font-size: 12px; color: var(--text-dark);
}
.hero-pricing-chip-mark {
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; padding: 4px 12px; border-radius: 50px; font-weight: 700; font-size: 11px;
}

/* ================================================================
   WHAT'S INCLUDED STRIP (right after banner)
   ================================================================ */
.included-strip {
  background: linear-gradient(90deg, var(--navy), #1a2b47);
  color: #fff; padding: 22px 0;
  border-top: 1px solid rgba(255,255,255,.06);
  border-bottom: 1px solid rgba(255,255,255,.06);
  overflow: hidden;
}
.included-inner {
  max-width: var(--maxw); margin: 0 auto; padding: 0 24px;
  display: flex; align-items: center; gap: 32px; flex-wrap: wrap;
}
.included-label {
  display: inline-flex; align-items: center; gap: 10px;
  font-weight: 700; font-size: 12px;
  text-transform: uppercase; letter-spacing: .12em;
  color: #fff;
  padding-right: 24px; border-right: 1px solid rgba(255,255,255,.1);
}
.included-label i {
  color: var(--ochre);
}
.included-items { display: flex; align-items: center; gap: 24px; flex-wrap: wrap; flex: 1; }
.included-item {
  display: inline-flex; align-items: center; gap: 8px;
  font-size: 13.5px; color: rgba(255,255,255,.88); font-weight: 500;
}
.included-item i {
  width: 22px; height: 22px; border-radius: 50%;
  background: rgba(217,91,48,.25); color: var(--ochre);
  display: inline-flex; align-items: center; justify-content: center; font-size: 10px;
}
.included-price {
  margin-left: auto; display: inline-flex; align-items: center; gap: 10px;
  padding: 8px 16px; border-radius: 50px;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; font-weight: 700; font-size: 14px;
  box-shadow: 0 8px 20px rgba(217,91,48,.3);
}

/* ================================================================
   SECTION 3 — THE GAP (big visual: broken pipeline)
   ================================================================ */
.gap-pipeline {
  position: relative;
  background: #fff;
  border: 1px solid var(--border-soft);
  border-radius: 24px;
  padding: 38px 32px;
  margin-bottom: 40px;
  box-shadow: var(--shadow-card);
  overflow: hidden;
}
.gap-pipeline::before {
  content:''; position: absolute; inset: 0;
  background:
    radial-gradient(ellipse 500px 200px at 50% 0%, rgba(217,91,48,.06), transparent 70%),
    radial-gradient(ellipse 500px 200px at 50% 100%, rgba(197,48,48,.05), transparent 70%);
  pointer-events: none;
}
.gap-flow {
  position: relative; z-index: 1;
  display: flex; align-items: center; justify-content: space-between;
  gap: 10px; flex-wrap: wrap;
}
.gap-node {
  flex: 1 1 110px;
  display: flex; flex-direction: column; align-items: center; gap: 8px;
  padding: 16px 10px; background: #fff;
  border: 1px solid var(--border-soft); border-radius: 14px;
  min-width: 100px; text-align: center;
  transition: transform .25s ease, box-shadow .25s ease;
}
.gap-node:hover { transform: translateY(-3px); box-shadow: var(--shadow-card); }
.gap-node-icon {
  width: 40px; height: 40px; border-radius: 12px;
  background: var(--accent-soft); color: var(--accent);
  display: inline-flex; align-items: center; justify-content: center; font-size: 16px;
}
.gap-node-label { font-size: 13px; font-weight: 700; color: var(--navy); }
.gap-arrow { color: rgba(11,25,48,.25); font-size: 14px; flex-shrink: 0; }

.gap-missing {
  flex: 1 1 140px;
  display: flex; flex-direction: column; align-items: center; gap: 8px;
  padding: 16px 10px;
  background: linear-gradient(135deg, rgba(197,48,48,.08), rgba(217,91,48,.06));
  border: 1px dashed var(--red);
  border-radius: 14px; min-width: 130px; text-align: center;
  position: relative; animation: dangerPulse 2.2s infinite;
}
@keyframes dangerPulse {
  0%,100% { box-shadow: 0 0 0 0 rgba(197,48,48,.3); }
  50%     { box-shadow: 0 0 0 10px rgba(197,48,48,0); }
}
.gap-missing-icon {
  width: 40px; height: 40px; border-radius: 12px;
  background: var(--red-soft); color: var(--red);
  display: inline-flex; align-items: center; justify-content: center; font-size: 16px;
}
.gap-missing-label { font-size: 12.5px; font-weight: 700; color: var(--red); text-transform: uppercase; letter-spacing: .05em; }

.gap-node--end .gap-node-icon { background: var(--green-soft); color: #1E8E4A; }

/* 6 reasons grid */
.gap-reasons-head {
  text-align: center;
  font-family: 'Playfair Display', serif;
  font-size: 20px; color: var(--navy);
  margin: 0 0 20px;
}
.gap-reasons {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 14px; margin-bottom: 32px;
}
.gap-reason {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 14px; padding: 20px 16px; text-align: center;
  font-weight: 600; color: var(--navy);
  box-shadow: 0 4px 12px rgba(0,0,0,.03);
  transition: all .3s ease; position: relative; overflow: hidden;
}
.gap-reason::before {
  content:''; position:absolute; left:0; top:0; height:3px; width:100%;
  background: linear-gradient(90deg, var(--accent), var(--ochre));
  transform: scaleX(0); transform-origin: left; transition: transform .3s ease;
}
.gap-reason:hover { transform: translateY(-4px); box-shadow: var(--shadow-card); border-color: rgba(217,91,48,.3); }
.gap-reason:hover::before { transform: scaleX(1); }
.gap-reason i { font-size: 24px; color: var(--accent); margin-bottom: 10px; display: block; }

.gap-closer {
  background: linear-gradient(135deg, var(--navy), #1a2b47);
  color: #fff; border-radius: 18px;
  padding: 28px 32px; text-align: center;
  font-size: 16px; line-height: 1.65; position: relative; overflow: hidden;
}

.gap-closer span { position: relative; z-index: 1; display: block; }

/* ================================================================
   SECTION 4 — JOURNEY (Only one step)
   ================================================================ */
.journey-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  gap: 28px; margin-bottom: 36px;
}
.journey-card {
  position: relative; background: #fff;
  border: 1px solid var(--border-soft); border-radius: 20px;
  padding: 34px 30px; overflow: hidden;
  transition: transform .3s ease, box-shadow .3s ease;
}
.journey-card:hover { transform: translateY(-6px); box-shadow: var(--shadow-card-hover); }
.journey-card.danger  { border-color: rgba(197,48,48,.2); background: linear-gradient(180deg, #FFF6F4, #fff); }
.journey-card.success { border-color: rgba(30,142,74,.25); background: linear-gradient(180deg, #F0F9F3, #fff); box-shadow: 0 20px 50px -20px rgba(30,142,74,.15); }

.journey-tag {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 5px 14px; border-radius: 50px;
  font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .08em;
  margin-bottom: 16px;
}
.journey-tag.danger  { background: var(--red-soft); color: var(--red); }
.journey-tag.success { background: var(--green-soft); color: #1E8E4A; }

.journey-flow { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; font-size: 14px; font-weight: 600; color: var(--navy); }
.journey-step {
  padding: 8px 12px; background: rgba(11,25,48,.04); border-radius: 10px;
}
.journey-step.leak { background: var(--red-soft); color: var(--red); text-decoration: line-through; }
.journey-step.win  { background: var(--green-soft); color: #1E8E4A; font-weight: 700; }
.journey-arrow { color: rgba(11,25,48,.3); font-size: 11px; }

.journey-note {
  text-align: center; max-width: 760px; margin: 0 auto;
  font-size: 16px; color: var(--text-muted); font-weight: 500;
}

/* ================================================================
   SECTION 5 — REASONS (why customers stop)
   ================================================================ */
.reasons-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 22px; margin-bottom: 36px;
}
.reason-card {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 18px; padding: 28px; position: relative;
  transition: all .3s ease; overflow: hidden;
}
.reason-card::before {
  content:''; position: absolute; left: 0; top: 0; height: 100%; width: 4px;
  background: linear-gradient(180deg, var(--accent), var(--coral-deep));
  transform: scaleY(0); transform-origin: top; transition: transform .35s ease;
}
.reason-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-card); border-color: rgba(217,91,48,.25); }
.reason-card:hover::before { transform: scaleY(1); }
.reason-head { display: flex; align-items: center; gap: 14px; margin-bottom: 10px; }
.reason-icon {
  width: 44px; height: 44px; border-radius: 12px;
  background: linear-gradient(135deg, var(--accent-soft), rgba(217,91,48,.15));
  color: var(--accent);
  display: flex; align-items: center; justify-content: center;
  font-size: 17px; flex-shrink: 0;
}
.reason-title { font-family: 'Playfair Display', serif; font-size: 18px; color: var(--navy); margin: 0; }
.reason-body { font-size: 14.5px; color: var(--text-muted); line-height: 1.6; margin: 0; }

.reasons-note {
  background: var(--bg-cream-2); border: 1px solid var(--border-soft);
  border-radius: 16px; padding: 22px 32px; text-align: center;
  font-size: 15.5px; color: var(--text-muted);
}

/* ================================================================
   SECTION 6 — FIND THE GAP + CLEAR PATH (dual card)
   ================================================================ */
.dual-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(340px, 1fr));
  gap: 32px;
}
.dual-card {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 22px; padding: 36px;
  box-shadow: var(--shadow-card); transition: transform .3s ease;
  position: relative; overflow: hidden;
}
.dual-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-card-hover); }
.dual-card h3 {
  font-size: 22px; color: var(--navy); margin: 10px 0 14px; line-height: 1.25;
}
.dual-flow-line {
  display: flex; align-items: center; gap: 6px; flex-wrap: wrap;
  padding: 14px 16px; background: var(--bg-cream);
  border-radius: 12px; margin-bottom: 16px;
  font-size: 13px; color: var(--navy); font-weight: 600;
}
.dual-flow-line .arr { color: var(--accent); }
.dual-leak-row {
  background: rgba(224,60,49,.08); border: 1px solid rgba(224,60,49,.2);
  border-radius: 12px; padding: 14px 16px; margin-bottom: 18px;
  font-size: 13.5px; font-weight: 600; color: var(--red);
  display: flex; align-items: center; gap: 6px; flex-wrap: wrap;
}
.dual-leak-row .leak-tag {
  display: inline-block; background: var(--red); color: #fff;
  padding: 1px 7px; border-radius: 20px; font-size: 10px; margin-left: 2px;
}
.dual-list {
  list-style: none; padding: 0; margin: 0 0 18px;
  display: flex; flex-direction: column; gap: 10px;
}
.dual-list li {
  display: flex; align-items: center; gap: 10px;
  font-size: 14.5px; font-weight: 600; color: var(--navy);
}
.dual-list li i { color: var(--accent); font-size: 16px; }
.dual-list li.win i { color: var(--ochre); }
.dual-list li.win { color: var(--ochre); font-weight: 700; }
.dual-note { font-size: 14px; color: var(--text-muted); line-height: 1.65; }

/* ================================================================
   SECTION 7 — THREE LAYERS (Lisa's role architecture)
   ================================================================ */
.layers-wrap {
  position: relative;
  display: grid; grid-template-columns: repeat(3, 1fr);
  gap: 24px; margin-bottom: 36px;
}
@media (max-width: 991px) { .layers-wrap { grid-template-columns: 1fr; } }

.layer-card {
  position: relative;
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 20px; padding: 30px; overflow: hidden;
  transition: transform .3s ease, box-shadow .3s ease;
}
.layer-card:hover { transform: translateY(-6px); box-shadow: var(--shadow-card-hover); border-color: rgba(217,91,48,.25); }
.layer-card::before {
  content:''; position: absolute; top: 0; left: 0; right: 0; height: 4px;
  background: linear-gradient(90deg, var(--accent), var(--ochre));
}
.layer-num {
  font-family: 'Playfair Display', serif; font-size: 56px;
  line-height: 1; color: transparent; font-weight: 700;
  -webkit-text-stroke: 1.5px var(--accent);
  margin-bottom: 10px;
}
.layer-badge {
  display: inline-block; background: var(--accent-soft);
  color: var(--accent); padding: 4px 12px; border-radius: 50px;
  font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .08em;
  margin-bottom: 12px;
}
.layer-card h3 { font-size: 22px; color: var(--navy); margin: 0 0 10px; }
.layer-card p { font-size: 14.5px; color: var(--text-muted); line-height: 1.65; margin: 0; }

.layers-footer {
  background: linear-gradient(135deg, var(--navy), #1a2b47);
  color: #fff; border-radius: 20px; padding: 32px;
  text-align: center; max-width: 920px; margin: 0 auto;
  font-size: 15.5px; line-height: 1.7; position: relative; overflow: hidden;
}

.layers-footer-text { position: relative; z-index: 1; }
.layers-chips {
  position: relative; z-index: 1; display: flex; flex-wrap: wrap; justify-content: center;
  gap: 8px; margin-top: 20px;
}
.layers-chip {
  padding: 6px 14px; border-radius: 50px;
  background: rgba(255,255,255,.08); border: 1px solid rgba(255,255,255,.14);
  font-size: 12px; color: #fff; font-weight: 600;
}

/* ================================================================
   SECTION 8 — CHANNELS (Phone, Web, Text) with device mockups
   ================================================================ */
.channel-row {
  display: grid; grid-template-columns: 1.1fr 1fr;
  gap: 48px; align-items: center;
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 24px; padding: 44px; margin-bottom: 32px;
  box-shadow: var(--shadow-card); position: relative; overflow: hidden;
}
.channel-row::before {
  content:''; position: absolute; top:0; left:0; height:4px; width:100%;
  background: linear-gradient(90deg, var(--accent), var(--ochre));
}
.channel-row.reverse { grid-template-columns: 1fr 1.1fr; }
.channel-row.reverse .channel-visual { order: -1; }
@media (max-width: 991px) {
  .channel-row, .channel-row.reverse { grid-template-columns: 1fr; gap: 32px; padding: 32px 26px; }
  .channel-row.reverse .channel-visual { order: 0; }
}

.channel-head h3 { font-size: 24px; color: var(--navy); margin: 10px 0 14px; }
.channel-flow {
  display: flex; align-items: center; flex-wrap: wrap; gap: 6px;
  padding: 12px 16px; background: var(--bg-cream);
  border-radius: 12px; margin-bottom: 18px;
  font-size: 13px; color: var(--navy); font-weight: 600;
}
.channel-example {
  background: var(--bg-cream); border: 1px solid var(--border-soft);
  border-radius: 14px; padding: 18px 20px; margin-bottom: 18px;
  font-size: 14px; color: var(--navy); line-height: 1.65;
}
.channel-example strong { color: var(--accent); display: block; margin-bottom: 6px; font-size: 11.5px; text-transform: uppercase; letter-spacing: .08em; }
.channel-note { font-size: 14.5px; color: var(--text-muted); line-height: 1.65; margin: 0 0 18px; }
.channel-sub-compare {
  display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-bottom: 18px;
}
.channel-sub-compare > div {
  padding: 14px; border-radius: 12px;
  font-size: 13px; line-height: 1.5;
}
.channel-sub-compare .bad {
  background: var(--red-soft); color: var(--red);
  border: 1px solid rgba(197,48,48,.15);
}
.channel-sub-compare .good {
  background: rgba(217,91,48,.08); color: var(--accent);
  border: 1px solid rgba(217,91,48,.2);
}
.channel-sub-compare strong { display: block; margin-bottom: 4px; font-size: 11px; text-transform: uppercase; letter-spacing: .08em; }
@media (max-width: 480px) { .channel-sub-compare { grid-template-columns: 1fr; } }

/* Phone mockup (call) */
.device-phone {
  width: 100%; max-width: 320px; margin: 0 auto;
  background: linear-gradient(180deg, #1a2b47, #0B1930);
  border-radius: 36px; padding: 14px;
  box-shadow:
    0 30px 60px -20px rgba(11,25,48,.4),
    0 0 0 1px rgba(255,255,255,.05) inset;
  position: relative;
}
.device-phone::before {
  content:''; position: absolute; top: 20px; left: 50%; transform: translateX(-50%);
  width: 110px; height: 24px; background: #000; border-radius: 20px; z-index: 2;
}
.device-phone-screen {
  background: linear-gradient(180deg, #FDF6F0 0%, #fff 100%);
  border-radius: 28px; padding: 50px 20px 24px;
  min-height: 440px; position: relative;
}
.call-caller {
  text-align: center; margin-bottom: 22px;
}
.call-avatar {
  width: 72px; height: 72px; border-radius: 50%;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; display: inline-flex; align-items: center; justify-content: center;
  font-family: 'Playfair Display', serif; font-size: 30px; font-weight: 700;
  margin-bottom: 10px; box-shadow: 0 10px 24px rgba(217,91,48,.4);
  position: relative;
}
.call-avatar::after {
  content:''; position: absolute; inset: -6px;
  border: 2px solid var(--accent); border-radius: 50%; opacity: .4;
  animation: pulseRing 2s infinite;
}
@keyframes pulseRing {
  0%,100% { transform: scale(1); opacity: .4; }
  50%     { transform: scale(1.2); opacity: 0; }
}
.call-name { font-family: 'Playfair Display', serif; font-size: 17px; color: var(--navy); font-weight: 700; }
.call-status {
  font-size: 11px; color: #1E8E4A; font-weight: 700;
  text-transform: uppercase; letter-spacing: .08em; margin-top: 4px;
}
.call-status .pulse-dot {
  display: inline-block; width: 7px; height: 7px; border-radius: 50%;
  background: #1E8E4A; margin-right: 5px;
  box-shadow: 0 0 0 3px rgba(30,142,74,.2); animation: liveDot 1.6s infinite;
}
.call-transcript {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 14px; padding: 14px; margin-bottom: 14px;
  box-shadow: 0 4px 12px rgba(0,0,0,.04);
}
.call-line { font-size: 12px; margin-bottom: 8px; line-height: 1.5; }
.call-line:last-child { margin-bottom: 0; }
.call-line b { color: var(--accent); }
.call-line.lisa b { color: var(--navy); }
.call-booked {
  background: linear-gradient(135deg, #1E8E4A, #16733c) !important;
  color: #fff; border-radius: 12px; padding: 10px 14px;
  display: flex; align-items: center; gap: 10px;
  font-size: 12px; font-weight: 700;
  box-shadow: 0 8px 18px rgba(30,142,74,.3);
}
.call-booked i { font-size: 16px; }

/* Website chat mockup */
.device-browser {
  width: 100%; max-width: 420px; margin: 0 auto;
  background: #fff; border-radius: 18px;
  box-shadow: 0 30px 60px -20px rgba(11,25,48,.25);
  overflow: hidden; border: 1px solid var(--border-soft);
}
.browser-top {
  background: #F3EFEA; padding: 10px 14px;
  display: flex; align-items: center; gap: 8px;
  border-bottom: 1px solid var(--border-hair);
}
.browser-dots { display: flex; gap: 5px; }
.browser-dots span { width: 10px; height: 10px; border-radius: 50%; }
.browser-dots span:nth-child(1) { background: #ff5f56; }
.browser-dots span:nth-child(2) { background: #ffbd2e; }
.browser-dots span:nth-child(3) { background: #27c93f; }
.browser-url {
  flex: 1; margin-left: 10px;
  background: #fff; padding: 5px 12px; border-radius: 50px;
  font-size: 11px; color: var(--text-muted);
  border: 1px solid var(--border-soft);
  display: inline-flex; align-items: center; gap: 6px;
}
.browser-url i { color: #1E8E4A; font-size: 9px; }
.browser-body { padding: 18px; min-height: 260px; position: relative; background: linear-gradient(180deg, #FBF7F3, #fff); }
.chat-widget {
  position: relative; margin: 10px 0;
  background: #fff; border-radius: 16px;
  border: 1px solid var(--border-soft);
  box-shadow: var(--shadow-card);
  overflow: hidden;
}
.chat-widget-head {
  background: linear-gradient(135deg, var(--navy), #1a2b47);
  color: #fff; padding: 12px 16px;
  display: flex; align-items: center; gap: 10px;
}
.chat-avatar {
  width: 32px; height: 32px; border-radius: 50%;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  display: inline-flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 13px;
}
.chat-widget-head-text { font-size: 13px; font-weight: 700; }
.chat-widget-head-sub { font-size: 10.5px; color: #1E8E4A; font-weight: 700; }
.chat-widget-head-sub i { font-size: 7px; margin-right: 3px; }
.chat-body {
  padding: 16px; display: flex; flex-direction: column; gap: 10px;
  background: #FBF7F3;
}
.chat-bubble {
  max-width: 85%; padding: 9px 14px; border-radius: 14px;
  font-size: 12.5px; line-height: 1.45;
}
.chat-bubble.in {
  align-self: flex-start; background: #fff; color: var(--navy);
  border-bottom-left-radius: 4px; box-shadow: 0 2px 6px rgba(11,25,48,.05);
}
.chat-bubble.out {
  align-self: flex-end;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; border-bottom-right-radius: 4px;
  box-shadow: 0 4px 12px rgba(217,91,48,.25);
}
.chat-input {
  display: flex; align-items: center; gap: 8px;
  padding: 10px 14px; background: #fff; border-top: 1px solid var(--border-hair);
}
.chat-input-field {
  flex: 1; padding: 7px 12px; border-radius: 50px;
  background: var(--bg-cream); font-size: 11px; color: var(--text-muted);
}
.chat-send {
  width: 28px; height: 28px; border-radius: 50%;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; display: inline-flex; align-items: center; justify-content: center;
  font-size: 11px;
}

/* Text/SMS mockup */
.device-sms {
  width: 100%; max-width: 320px; margin: 0 auto;
  background: linear-gradient(180deg, #1a2b47, #0B1930);
  border-radius: 36px; padding: 14px;
  box-shadow:
    0 30px 60px -20px rgba(11,25,48,.4),
    0 0 0 1px rgba(255,255,255,.05) inset;
  position: relative;
}
.device-sms::before {
  content:''; position: absolute; top: 20px; left: 50%; transform: translateX(-50%);
  width: 110px; height: 24px; background: #000; border-radius: 20px; z-index: 2;
}
.device-sms-screen {
  background: #fff; border-radius: 28px; padding: 50px 0 24px; min-height: 440px;
}
.sms-top {
  padding: 10px 18px 14px;
  text-align: center; border-bottom: 1px solid var(--border-hair);
}
.sms-top .avatar {
  width: 44px; height: 44px; border-radius: 50%;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; display: inline-flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 16px; margin-bottom: 6px;
}
.sms-top .name { font-size: 13px; font-weight: 700; color: var(--navy); }
.sms-top .status { font-size: 10px; color: #1E8E4A; margin-top: 2px; }
.sms-messages {
  padding: 16px; display: flex; flex-direction: column; gap: 8px;
}
.sms-bubble {
  max-width: 78%; padding: 8px 12px; font-size: 12px; line-height: 1.4;
  border-radius: 16px; position: relative;
}
.sms-bubble.in {
  align-self: flex-start; background: #E9E9EB; color: var(--navy);
  border-bottom-left-radius: 4px;
}
.sms-bubble.out {
  align-self: flex-end;
  background: linear-gradient(135deg, #D95B30, #E69E32);
  color: #fff; border-bottom-right-radius: 4px;
}
.sms-time { font-size: 9px; color: var(--text-muted); text-align: center; padding: 4px 0; }

/* ================================================================
   SECTION 9 — DEMO CONVERSATION (full chat UI)
   ================================================================ */
.demo-wrap {
  max-width: 780px; margin: 0 auto;
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 24px; box-shadow: 0 24px 60px -20px rgba(11,25,48,.2);
  overflow: hidden;
}
.demo-head {
  background: linear-gradient(135deg, var(--navy), #1a2b47); color: #fff;
  padding: 20px 26px; display: flex; align-items: center; gap: 14px;
  position: relative; overflow: hidden;
}
.demo-head::before {
  content:''; position:absolute; inset:0;
  background: radial-gradient(circle at 100% 100%, rgba(217,91,48,.3), transparent 60%);
}
.demo-head-avatar {
  width: 48px; height: 48px; border-radius: 50%;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; display: inline-flex; align-items: center; justify-content: center;
  font-family: 'Playfair Display', serif; font-weight: 700; font-size: 20px;
  position: relative; flex-shrink: 0; z-index: 1;
}
.demo-head-info { flex: 1; position: relative; z-index: 1; }
.demo-head-name { font-weight: 700; font-size: 16px; display: flex; align-items: center; gap: 8px; }
.demo-head-live {
  font-size: 10px; padding: 3px 8px; border-radius: 20px;
  background: rgba(30,142,74,.2); color: #4ade80; font-weight: 700; text-transform: uppercase;
  display: inline-flex; align-items: center; gap: 5px;
}
.demo-head-live span { width: 6px; height: 6px; border-radius: 50%; background: #4ade80; animation: liveDot 1.6s infinite; }
.demo-head-sub { font-size: 12px; opacity: .75; margin-top: 2px; }

.demo-body {
  padding: 28px; display: flex; flex-direction: column; gap: 14px;
  background: #FBF7F3; min-height: 340px;
}
.demo-msg { display: flex; gap: 10px; max-width: 80%; animation: msgIn .5s ease both; }
.demo-msg.cust { align-self: flex-start; }
.demo-msg.lisa { align-self: flex-end; flex-direction: row-reverse; }
@keyframes msgIn { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: translateY(0); } }

.demo-msg-avatar {
  width: 36px; height: 36px; border-radius: 50%; flex-shrink: 0;
  display: inline-flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 13px;
}
.demo-msg.cust .demo-msg-avatar { background: var(--bg-cream-2); color: var(--text-dark); }
.demo-msg.lisa .demo-msg-avatar { background: linear-gradient(135deg, var(--btn-from), var(--btn-to)); color: #fff; }

.demo-msg-bubble {
  padding: 12px 16px; border-radius: 16px;
  font-size: 13.5px; line-height: 1.55;
}
.demo-msg.cust .demo-msg-bubble { background: #fff; color: var(--navy); border-bottom-left-radius: 4px; box-shadow: 0 2px 8px rgba(11,25,48,.05); }
.demo-msg.lisa .demo-msg-bubble { background: linear-gradient(135deg, var(--navy), #1a2b47); color: #fff; border-bottom-right-radius: 4px; }
.demo-msg-bubble b { font-weight: 700; }

.demo-footer-note {
  text-align: center; max-width: 720px; margin: 24px auto 0;
  font-size: 13.5px; color: var(--text-muted); font-style: italic;
}

/* ================================================================
   SECTION 10 — APPROPRIATE APPOINTMENTS + CONFIG
   ================================================================ */
.criteria-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px; margin-bottom: 26px;
}
.criteria-item {
  background: #fff; padding: 20px; border-radius: 14px;
  border: 1px solid var(--border-soft);
  font-size: 14px; font-weight: 600; color: var(--navy);
  display: flex; align-items: center; gap: 12px;
  transition: all .3s ease;
}
.criteria-item:hover { border-color: rgba(217,91,48,.3); transform: translateY(-3px); box-shadow: var(--shadow-card); }
.criteria-item .ci-icon {
  width: 40px; height: 40px; border-radius: 10px;
  background: var(--accent-soft); color: var(--accent);
  display: inline-flex; align-items: center; justify-content: center;
  font-size: 15px; flex-shrink: 0;
}

.criteria-flow {
  background: linear-gradient(135deg, var(--navy), #1a2b47); color: #fff;
  padding: 24px; border-radius: 16px; text-align: center;
  font-weight: 600; font-size: 15px; margin-bottom: 24px;
  display: flex; align-items: center; justify-content: center; flex-wrap: wrap; gap: 10px;
  position: relative; overflow: hidden;
}
.criteria-flow::before {
  content:''; position:absolute; inset:0;
  background: radial-gradient(ellipse at center, rgba(217,91,48,.18), transparent 60%);
  pointer-events: none;
}
.criteria-flow > * { position: relative; z-index: 1; }
.criteria-flow .arr { color: var(--ochre); font-weight: 400; }

.criteria-close {
  font-size: 15px; color: var(--text-muted); line-height: 1.65;
  text-align: center; max-width: 820px; margin: 0 auto;
}

/* Config section */
.config-card {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 22px; padding: 40px; box-shadow: var(--shadow-card);
  margin-top: 48px; position: relative; overflow: hidden;
}
.config-card::before {
  content:''; position: absolute; top: 0; right: 0; width: 300px; height: 300px;
  background: radial-gradient(circle, rgba(217,91,48,.08), transparent 70%);
  pointer-events: none;
}
.config-card h3 { font-size: 24px; color: var(--navy); margin: 10px 0 14px; position: relative; }
.config-chips {
  display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 24px;
}
.config-chip {
  padding: 7px 16px; border-radius: 50px; font-size: 13px; font-weight: 600;
  background: var(--bg-cream); border: 1px solid var(--border-soft); color: var(--navy);
  transition: all .25s ease;
}
.config-chip:hover { background: linear-gradient(135deg, var(--btn-from), var(--btn-to)); color: #fff; border-color: transparent; transform: translateY(-2px); }

.config-pipeline {
  background: var(--bg-cream); border: 1px solid var(--border-soft);
  border-radius: 14px; padding: 20px; margin-bottom: 20px;
  display: flex; align-items: center; flex-wrap: wrap; gap: 10px;
  overflow-x: auto;
}
.config-pipeline-step {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 7px 14px; background: #fff; border-radius: 10px;
  border: 1px solid var(--border-soft);
  font-size: 12.5px; font-weight: 700; color: var(--navy);
  white-space: nowrap;
}
.config-pipeline-step .step-num {
  display: inline-flex; align-items: center; justify-content: center;
  width: 20px; height: 20px; border-radius: 50%;
  background: var(--accent-soft); color: var(--accent);
  font-size: 10px; font-weight: 800;
}
.config-pipeline-step.final {
  background: linear-gradient(135deg, #1E8E4A, #16733c);
  color: #fff; border-color: transparent;
}
.config-pipeline-step.final .step-num { background: rgba(255,255,255,.2); color: #fff; }
.config-pipeline-arr { color: rgba(11,25,48,.3); font-size: 10px; }

.config-note { font-size: 14.5px; color: var(--text-muted); line-height: 1.65; }

/* ================================================================
   SECTION 11 — HAND-OFF / 24-7 / MARKETING triple grid
   ================================================================ */
.trio-grid {
  display: grid; grid-template-columns: 1fr 1fr; gap: 28px;
}
.trio-grid > .trio-card.full { grid-column: 1 / -1; }
@media (max-width: 820px) {
  .trio-grid { grid-template-columns: 1fr; }
  .trio-grid > .trio-card.full { grid-column: auto; }
}

.trio-card {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 20px; padding: 32px; position: relative; overflow: hidden;
  transition: all .3s ease;
}
.trio-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-card); }
.trio-icon {
  width: 52px; height: 52px; border-radius: 14px;
  background: linear-gradient(135deg, var(--accent-soft), rgba(217,91,48,.15));
  color: var(--accent);
  display: inline-flex; align-items: center; justify-content: center;
  font-size: 20px; margin-bottom: 14px;
}
.trio-card h4 { font-size: 20px; color: var(--navy); margin: 0 0 12px; line-height: 1.3; }
.trio-flow {
  background: var(--bg-cream); padding: 10px 14px; border-radius: 10px;
  font-size: 12.5px; font-weight: 600; color: var(--navy); margin-bottom: 14px;
  display: flex; flex-wrap: wrap; gap: 4px; align-items: center;
}
.trio-flow .arr { color: var(--accent); }
.trio-footnote { font-size: 12px; color: var(--text-muted); margin-bottom: 10px; }
.trio-card p { font-size: 14px; color: var(--text-muted); line-height: 1.65; margin: 0; }

/* ================================================================
   SECTION 12 — Don't let interest stop (big compare)
   ================================================================ */
.compare-wall {
  display: grid; grid-template-columns: 1fr 1fr; gap: 28px; margin-bottom: 32px;
}
@media (max-width: 820px) { .compare-wall { grid-template-columns: 1fr; } }
.compare-card {
  padding: 32px; border-radius: 22px; background: #fff;
  border: 1px solid var(--border-soft); position: relative; overflow: hidden;
  transition: transform .3s ease;
}
.compare-card:hover { transform: translateY(-4px); }
.compare-card.bad { background: linear-gradient(180deg, #FFF6F4, #fff); border-color: rgba(197,48,48,.2); }
.compare-card.good { background: linear-gradient(180deg, #FDF6EC, #fff); border-color: rgba(215, 138, 58, 0.3); box-shadow: 0 20px 50px -20px rgba(215, 138, 58, 0.15); }
.compare-badge {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 6px 14px; border-radius: 50px;
  font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .08em;
  margin-bottom: 16px;
}
.compare-badge.bad { background: var(--red-soft); color: var(--red); }
.compare-badge.good { background: rgba(215, 138, 58, 0.15); color: #D78A3A; }
.compare-flow { font-size: 14.5px; color: var(--navy); font-weight: 600; line-height: 1.65; }
.compare-flow .leak { color: var(--red); font-weight: 700; }
.compare-flow .win  { color: #D78A3A; font-weight: 700; }
.compare-note {
  text-align: center; max-width: 760px; margin: 0 auto;
  font-size: 15.5px; color: var(--text-muted);
}

/* ================================================================
   SECTION 13 — ROI CALCULATOR
   ================================================================ */
.roi-card {
  background: linear-gradient(135deg, #FDF9F4, #FBF4EA);
  border: 1px solid var(--border-soft); border-radius: 28px;
  padding: 48px; box-shadow: 0 20px 50px -20px rgba(11,25,48,.12);
  position: relative; overflow: hidden;
}

.roi-grid {
  display: grid; grid-template-columns: 1fr 1fr; gap: 48px; align-items: center;
  position: relative; z-index: 1;
}
@media (max-width: 820px) { .roi-grid { grid-template-columns: 1fr; gap: 36px; } }

.roi-field { margin-bottom: 18px; }
.roi-field label {
  display: block; font-size: 13px; font-weight: 700;
  color: var(--navy); margin-bottom: 8px;
}
.roi-field label span { font-weight: 500; color: var(--text-muted); font-size: 12px; }
.roi-field-input-wrap {
  position: relative;
  background: #fff; border: 1px solid var(--border-soft); border-radius: 12px;
  display: flex; align-items: center; overflow: hidden;
  transition: border-color .2s ease, box-shadow .2s ease;
}
.roi-field-input-wrap:focus-within { border-color: var(--accent); box-shadow: 0 0 0 4px rgba(217,91,48,.1); }
.roi-field-input-wrap .prefix {
  padding: 0 12px; color: var(--text-muted); font-weight: 700; font-size: 15px;
  border-right: 1px solid var(--border-hair);
}
.roi-field-input-wrap input {
  flex: 1; width: 100%; padding: 14px 16px;
  border: none; outline: none; background: transparent;
  font-size: 17px; font-weight: 700; color: var(--navy);
  font-family: inherit;
}
.roi-field-input-wrap .suffix {
  padding: 0 14px; color: var(--text-muted); font-weight: 700; font-size: 14px;
  border-left: 1px solid var(--border-hair);
}

.roi-btn { width: 100%; justify-content: center; margin-top: 8px; }

.roi-result-card {
  background: linear-gradient(135deg, var(--navy), #1a2b47);
  color: #fff; border-radius: 20px; padding: 32px;
  text-align: center; position: relative; overflow: hidden;
  box-shadow: 0 20px 50px -20px rgba(11,25,48,.4);
}

.roi-result-label {
  font-size: 12px; text-transform: uppercase; letter-spacing: .12em;
  opacity: .8; margin-bottom: 10px; position: relative;
}
.roi-result-val {
  font-family: 'Playfair Display', serif; font-size: 56px; font-weight: 700;
  line-height: 1; margin-bottom: 8px;
  background: linear-gradient(135deg, #fff, #ffb18a);
  -webkit-background-clip: text; -webkit-text-fill-color: transparent;
  background-clip: text; position: relative;
}
.roi-result-add {
  font-size: 13px; color: rgba(255,255,255,.8); position: relative;
  margin-bottom: 16px;
}
.roi-result-add b { color: var(--ochre); font-weight: 700; }
.roi-result-note {
  font-size: 11.5px; opacity: .7; font-style: italic;
  padding-top: 12px; border-top: 1px solid rgba(255,255,255,.08);
  position: relative;
}
.roi-cover {
  margin-top: 20px; padding: 16px 20px;
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 14px; text-align: center;
  font-size: 14px; color: var(--text-muted); line-height: 1.5;
}
.roi-cover b { color: var(--accent); }

/* ================================================================
   SECTION 14 — RESPONSE LAYER (6 capabilities) + PLACEHOLDERS
   ================================================================ */
.cap-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 20px; margin-bottom: 28px;
}
.cap-item {
  background: #fff; border: 1px solid var(--border-soft);
  padding: 24px 22px; border-radius: 16px;
  transition: all .3s ease; position: relative; overflow: hidden;
}
.cap-item::before {
  content:''; position:absolute; bottom:0; left:0; width:100%; height:3px;
  background: linear-gradient(90deg, var(--accent), var(--ochre));
  transform: scaleX(0); transform-origin: left; transition: transform .35s ease;
}
.cap-item:hover { transform: translateY(-4px); box-shadow: var(--shadow-card); border-color: rgba(217,91,48,.25); }
.cap-item:hover::before { transform: scaleX(1); }
.cap-icon {
  width: 44px; height: 44px; border-radius: 12px;
  background: var(--accent-soft); color: var(--accent);
  display: inline-flex; align-items: center; justify-content: center;
  font-size: 17px; margin-bottom: 14px;
}
.cap-item h4 { font-size: 17px; color: var(--navy); margin: 0 0 6px; }
.cap-item p { font-size: 13.5px; color: var(--text-muted); margin: 0; line-height: 1.55; }

.cap-close {
  font-size: 14.5px; color: var(--text-muted);
  text-align: center; max-width: 820px; margin: 0 auto;
  line-height: 1.65;
}

.placeholders-card {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 20px; padding: 32px; margin-top: 48px;
}
.placeholders-card h3 { font-size: 22px; color: var(--navy); margin: 0 0 16px; }
.placeholder-chip {
  background: var(--bg-cream); border: 1px dashed rgba(11,25,48,.2);
  padding: 14px 18px; border-radius: 12px;
  font-family: 'JetBrains Mono', 'Courier New', monospace;
  font-size: 12.5px; color: var(--text-muted); margin-bottom: 12px;
  display: flex; align-items: flex-start; gap: 10px; line-height: 1.5;
}
.placeholder-chip i { color: var(--amber); margin-top: 2px; flex-shrink: 0; }
.placeholders-note { font-size: 13.5px; color: var(--text-muted); margin: 10px 0 0; }

/* ================================================================
   SECTION 15 — PRICING + GUARANTEE
   ================================================================ */
.pricing-wall {
  display: grid; grid-template-columns: 1.1fr 1fr; gap: 36px; align-items: stretch;
}
@media (max-width: 991px) { .pricing-wall { grid-template-columns: 1fr; } }

.pricing-card {
  position: relative; background: #fff;
  border: 2px solid var(--accent); border-radius: 28px;
  padding: 44px; box-shadow: 0 24px 60px -20px rgba(217,91,48,.25);
  overflow: hidden;
}
.pricing-card::before {
  content:''; position: absolute; top:0; left:0; width:100%; height:5px;
  background: linear-gradient(90deg, var(--btn-from), var(--btn-to));
}
.pricing-ribbon {
  position: absolute; top: 24px; right: -46px;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; padding: 7px 60px; font-size: 11px; font-weight: 800;
  text-transform: uppercase; letter-spacing: .1em;
  transform: rotate(35deg);
  box-shadow: 0 8px 20px rgba(217,91,48,.35);
}
.pricing-tag {
  display: inline-block; background: var(--accent); color: #fff;
  padding: 5px 16px; border-radius: 50px;
  font-size: 11px; font-weight: 800; text-transform: uppercase; letter-spacing: .09em;
}
.pricing-title { font-size: 26px; color: var(--navy); margin: 16px 0 12px; line-height: 1.3; }
.pricing-blurb { font-size: 14.5px; color: var(--text-muted); margin-bottom: 24px; line-height: 1.6; }
.pricing-table-wrap {
  background: var(--bg-cream); border-radius: 14px; padding: 8px; margin-bottom: 22px;
}
.pricing-table { width: 100%; border-collapse: collapse; font-size: 14px; }
.pricing-table thead th {
  text-align: left; padding: 14px 16px;
  font-size: 11px; font-weight: 800; color: var(--text-muted);
  text-transform: uppercase; letter-spacing: .08em;
  border-bottom: 1px solid var(--border-soft);
}
.pricing-table tbody td { padding: 13px 16px; border-bottom: 1px solid var(--border-hair); color: var(--navy); font-weight: 600; }
.pricing-table tbody tr:last-child td { border-bottom: none; }
.pricing-table .yes {
  display: inline-flex; align-items: center; gap: 6px;
  color: #1E8E4A; font-weight: 800;
}
.pricing-table .yes i {
  width: 20px; height: 20px; border-radius: 50%;
  background: var(--green-soft); color: #1E8E4A;
  display: inline-flex; align-items: center; justify-content: center; font-size: 10px;
}
.pricing-foot {
  font-size: 14px; font-weight: 600; color: var(--navy); margin-bottom: 20px; line-height: 1.65;
}
.pricing-foot b { color: var(--accent); }
.pricing-ctas { display: flex; flex-direction: column; gap: 10px; }

/* Guarantee */
.guarantee-card {
  background: linear-gradient(180deg, #FDF9F4, #fff);
  border: 1px solid var(--border-soft); border-radius: 28px;
  padding: 44px; position: relative; overflow: hidden;
  display: flex; flex-direction: column; justify-content: center;
}
.guarantee-shield {
  position: absolute; top: -40px; right: -40px;
  width: 220px; height: 220px; border-radius: 50%;
  background: radial-gradient(circle, rgba(217,91,48,.1), transparent 70%);
  pointer-events: none;
}
.guarantee-icon {
  width: 68px; height: 68px; border-radius: 20px;
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; display: inline-flex; align-items: center; justify-content: center;
  font-size: 28px; margin-bottom: 18px;
  box-shadow: 0 12px 28px rgba(217,91,48,.3); position: relative;
}
.guarantee-tag {
  display: inline-block; background: rgba(215, 138, 58, .15);
  color: #D78A3A; padding: 5px 16px; border-radius: 50px;
  font-size: 11px; font-weight: 800; text-transform: uppercase; letter-spacing: .09em;
  margin-bottom: 14px;
}
.guarantee-title { font-size: 26px; color: var(--navy); margin: 0 0 14px; line-height: 1.3; }
.guarantee-promise {
  font-size: 17px; font-weight: 700; color: var(--accent);
  line-height: 1.5; margin-bottom: 16px;
}
.guarantee-fine {
  font-size: 14px; color: var(--text-muted); line-height: 1.65; margin: 0;
}

/* ================================================================
   SECTION 16 — FAQ
   ================================================================ */
.faq-list {
  max-width: 860px; margin: 0 auto;
  display: flex; flex-direction: column; gap: 14px;
}
.faq-item {
  background: #fff; border: 1px solid var(--border-soft);
  border-radius: 16px; overflow: hidden;
  transition: all .35s ease; box-shadow: 0 2px 6px rgba(11,25,48,.03);
}
.faq-item:hover { border-color: rgba(217,91,48,.2); box-shadow: var(--shadow-sm); }
.faq-item.open,
.faq-item.active {
  border-color: var(--accent);
  box-shadow: 0 14px 38px -14px rgba(217,91,48,.25);
}
.faq-question {
  width: 100%; background: transparent; border: none;
  padding: 22px 26px; text-align: left; cursor: pointer;
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
}
.faq-q-num {
  width: 38px; height: 38px; border-radius: 10px;
  background: var(--accent-soft); color: var(--accent);
  display: inline-flex; align-items: center; justify-content: center;
  font-family: 'Playfair Display', serif; font-size: 13px; font-weight: 800;
  flex-shrink: 0; transition: all .3s ease;
}
.faq-item.open .faq-q-num,
.faq-item.active .faq-q-num {
  background: linear-gradient(135deg, var(--btn-from), var(--btn-to));
  color: #fff; box-shadow: 0 8px 18px rgba(217,91,48,.4);
}
.faq-q-text {
  flex: 1; font-family: 'Playfair Display', serif;
  font-size: 17px; font-weight: 600; color: var(--navy); line-height: 1.35;
}
.faq-toggle {
  width: 36px; height: 36px; border-radius: 50%;
  background: var(--bg-cream-2); border: 1px solid var(--border-soft);
  color: var(--navy); font-size: 12px;
  display: inline-flex; align-items: center; justify-content: center;
  transition: all .35s ease; flex-shrink: 0;
}
.faq-item.open .faq-toggle,
.faq-item.active .faq-toggle { background: var(--accent); border-color: var(--accent); color: #fff; transform: rotate(180deg); }
.faq-answer { max-height: 0; overflow: hidden; transition: max-height .4s ease, opacity .3s ease; opacity: 0; }
.faq-item.open .faq-answer,
.faq-item.active .faq-answer { max-height: 600px; opacity: 1; }
.faq-answer-inner {
  padding: 0 26px 24px 78px;
  font-size: 15px; color: var(--text-muted); line-height: 1.7;
}

/* ================================================================
   SECTION 17 — FINAL CTA
   ================================================================ */
.final-cta-section {
  background: linear-gradient(135deg, var(--navy), #1a2b47);
  color: #fff; position: relative; overflow: hidden;
  padding: 100px 0;
}

.final-cta-inner {
  max-width: var(--maxw); margin: 0 auto; padding: 0 24px;
  text-align: center; position: relative; z-index: 1;
}
.final-cta-title {
  font-size: clamp(28px, 4vw, 44px); color: #fff;
  line-height: 1.15; max-width: 800px; margin: 18px auto 18px;
}
.final-cta-sub {
  font-size: 16.5px; color: rgba(255,255,255,.75);
  max-width: 700px; margin: 0 auto 36px; line-height: 1.65;
}
.final-cta-ctas { display: flex; flex-wrap: wrap; justify-content: center; gap: 14px; }

.btn-outline {
  background: transparent; color: #fff; border: 2px solid rgba(255,255,255,.3) !important;
}
.btn-outline:hover { background: #fff; color: var(--navy); border-color: #fff; }
.btn-outline-accent {
  background: transparent; color: var(--accent); border: 2px solid var(--accent) !important;
}
.btn-outline-accent:hover { background: var(--accent); color: #fff; }

/* ================================================================
   SECTION: LIVE FEED TICKER
   ================================================================ */
.ticker-wrap {
  background: var(--navy, #0B1930);
  color: #fff;
  display: flex;
  align-items: center;
  overflow: hidden;
  padding: 12px 0;
  position: relative;
  z-index: 5;
}
.ticker-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(217, 91, 48, 0.2);
  border: 1px solid rgba(217, 91, 48, 0.4);
  color: #FF8F6B;
  padding: 6px 14px;
  border-radius: 50px;
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .05em;
  margin-left: 20px;
  flex-shrink: 0;
  z-index: 2;
}
.ticker-pulse {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #3CB043;
  box-shadow: 0 0 0 3px rgba(60, 176, 67, 0.3);
  animation: pulseDot 1.5s infinite;
}
@keyframes pulseDot {
  0%, 100% { transform: scale(1); opacity: 1; }
  50% { transform: scale(1.3); opacity: 0.6; }
}
.ticker-track {
  display: flex;
  gap: 32px;
  white-space: nowrap;
  animation: tickerSlide 35s linear infinite;
  padding-left: 24px;
}
.ticker-wrap:hover .ticker-track {
  animation-play-state: paused;
}
@keyframes tickerSlide {
  0% { transform: translateX(0); }
  100% { transform: translateX(-50%); }
}
.ticker-item {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  color: rgba(255, 255, 255, 0.88);
}
.ticker-item i { color: #3CB043; }
.ticker-item b { color: #fff; }
.ticker-time {
  color: rgba(255, 255, 255, 0.45);
  font-size: 11.5px;
}

/* ================================================================
   SECTION: THE 6:45 PM STORY & TIMELINE NARRATIVE
   ================================================================ */
.story-section {
  padding: 90px 0;
  background: var(--cream-left, #FAF6F2);
  position: relative;
  overflow: hidden;
}
.story-head {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
}
.section-kicker-red {
  background: rgba(224, 60, 49, 0.1) !important;
  color: #E03C31 !important;
  border-color: rgba(224, 60, 49, 0.25) !important;
}
.story-heading {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  color: var(--navy, #0B1930);
  line-height: 1.18;
  margin: 18px 0 16px;
  font-weight: 600;
}
.story-intro {
  font-size: 16.5px;
  color: var(--text-muted, #5A6578);
  line-height: 1.65;
  max-width: 680px;
  margin: 0 auto;
}
.timeline-narrative {
  position: relative;
  max-width: 740px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 22px;
}
.tn-track {
  position: absolute;
  left: 23px;
  top: 16px;
  bottom: 16px;
  width: 2px;
  background: rgba(11, 25, 48, 0.12);
}
.tn-step {
  position: relative;
  display: flex;
  gap: 20px;
  align-items: flex-start;
}
.tn-marker {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  background: #fff;
  border: 2px solid #5A6578;
  color: #5A6578;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  flex-shrink: 0;
  z-index: 2;
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.06);
}
.tn-marker-warn {
  border-color: #E69E32;
  color: #E69E32;
  background: #FFF9F0;
}
.tn-marker-danger {
  border-color: #E03C31;
  color: #E03C31;
  background: #FFF5F5;
}
.tn-marker-win {
  border-color: #1E8E4A;
  color: #1E8E4A;
  background: #F0FDF4;
}
.tn-body {
  flex: 1;
  background: #fff;
  border: 1px solid rgba(11, 25, 48, 0.08);
  border-radius: 16px;
  padding: 20px 24px;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.04);
}
.tn-step-danger .tn-body {
  border-color: rgba(224, 60, 49, 0.25);
  background: #FFFDFC;
}
.tn-step-win .tn-body {
  border-color: rgba(30, 142, 74, 0.28);
  background: #F8FFF9;
}
.tn-time {
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .04em;
  color: #8C96A6;
  margin-bottom: 4px;
}
.tn-title {
  font-size: 18px;
  font-weight: 700;
  color: var(--navy, #0B1930);
  margin: 0 0 6px;
}
.tn-body p {
  font-size: 14.5px;
  color: var(--text-muted, #5A6578);
  margin: 0;
  line-height: 1.55;
}
.tn-divider {
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 10px 0;
  z-index: 2;
  position: relative;
}
.tn-divider-label {
  background: linear-gradient(135deg, #D95B30, #E69E32);
  color: #fff;
  padding: 7px 20px;
  border-radius: 50px;
  font-size: 13px;
  font-weight: 700;
  box-shadow: 0 4px 16px rgba(217, 91, 48, 0.35);
}

/* ================================================================
   SECTION: QUALIFICATION FLOW & LIVE CONVERSATION
   ================================================================ */
.qualify-section {
  padding: 90px 0;
  background: #fff;
  position: relative;
}
.qualify-head {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
}
.qualify-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  color: var(--navy, #0B1930);
  line-height: 1.18;
  margin: 16px 0;
}
.qualify-sub {
  font-size: 16px;
  color: var(--text-muted, #5A6578);
  line-height: 1.65;
}
.qualify-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 40px;
  align-items: flex-start;
  max-width: 1100px;
  margin: 0 auto;
}
.qualify-convo {
  background: var(--cream-left, #FAF6F2);
  border: 1px solid rgba(11, 25, 48, 0.08);
  border-radius: 20px;
  overflow: hidden;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.05);
}
.qc-head {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 18px 24px;
  background: #fff;
  border-bottom: 1px solid rgba(11, 25, 48, 0.06);
}
.qc-avatar {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: linear-gradient(135deg, #D95B30, #E69E32);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  position: relative;
  flex-shrink: 0;
}
.qc-info { flex: 1; }
.qc-name {
  font-weight: 700;
  font-size: 16px;
  color: var(--navy, #0B1930);
  display: flex;
  align-items: center;
  gap: 6px;
}
.qc-verified { color: #1E8E4A; font-size: 14px; }
.qc-role { font-size: 13px; color: var(--text-muted, #5A6578); }
.qc-caller { color: var(--navy, #0B1930); font-weight: 600; }
.qc-badge {
  font-size: 12px;
  font-weight: 700;
  background: rgba(30, 142, 74, 0.12);
  color: #1E8E4A;
  padding: 4px 10px;
  border-radius: 50px;
}
.qc-messages {
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  max-height: 480px;
  overflow-y: auto;
}
.qc-msg {
  display: flex;
  flex-direction: column;
  gap: 4px;
  max-width: 86%;
  font-size: 14px;
  line-height: 1.5;
  padding: 12px 16px;
  border-radius: 16px;
}
.qc-msg-lisa {
  align-self: flex-start;
  background: #fff;
  border: 1px solid rgba(11, 25, 48, 0.08);
  color: var(--navy, #0B1930);
}
.qc-msg-user {
  align-self: flex-end;
  background: var(--navy, #0B1930);
  color: #fff;
}
.qc-msg-tag {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .04em;
  opacity: 0.75;
}
.qc-msg p { margin: 0; }
.qc-tag {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 11.5px;
  font-weight: 600;
  padding: 4px 10px;
  border-radius: 6px;
  margin-top: 6px;
  width: fit-content;
}
.qc-tag-decision { background: rgba(80, 72, 123, 0.12); color: #50487B; }
.qc-tag-zip { background: rgba(215, 138, 58, 0.14); color: #D78A3A; }
.qc-tag-book { background: rgba(30, 142, 74, 0.14); color: #1E8E4A; font-weight: 700; }
.qc-footer {
  display: flex;
  gap: 14px;
  padding: 14px 20px;
  background: #fff;
  border-top: 1px solid rgba(11, 25, 48, 0.06);
  justify-content: flex-end;
  font-size: 13px;
}
.qc-foot-item {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: var(--text-muted, #5A6578);
  font-weight: 600;
}
.qc-foot-book { color: #1E8E4A; }

.qualify-criteria {
  display: flex;
  flex-direction: column;
  gap: 16px;
}
.qcr-head h3 {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: 24px;
  color: var(--navy, #0B1930);
  margin: 0 0 8px;
}
.qcr-head p {
  font-size: 15px;
  color: var(--text-muted, #5A6578);
  margin: 0 0 16px;
  line-height: 1.6;
}
.qcr-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.qcr-item {
  display: flex;
  gap: 16px;
  background: var(--cream-left, #FAF6F2);
  border: 1px solid rgba(11, 25, 48, 0.06);
  border-radius: 14px;
  padding: 16px 20px;
}
.qcr-num {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: 18px;
  font-weight: 800;
  color: #D95B30;
  flex-shrink: 0;
  margin-top: 2px;
}
.qcr-item h4 {
  font-size: 16px;
  font-weight: 700;
  color: var(--navy, #0B1930);
  margin: 0 0 4px;
}
.qcr-item p {
  font-size: 13.5px;
  color: var(--text-muted, #5A6578);
  margin: 0;
  line-height: 1.5;
}
.qcr-cta {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: #D95B30;
  font-weight: 700;
  font-size: 15px;
  text-decoration: none;
  margin-top: 10px;
  transition: gap .2s ease;
}
.qcr-cta:hover { gap: 12px; }

/* ================================================================
   SECTION: BOOKING FLOW & CHANNELS
   ================================================================ */
.channels-section {
  padding: 90px 0;
  background: var(--cream-left, #FAF6F2);
  position: relative;
}
.ch-head {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
}
.ch-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  color: var(--navy, #0B1930);
  line-height: 1.18;
  margin: 16px 0;
}
.ch-sub {
  font-size: 16px;
  color: var(--text-muted, #5A6578);
  line-height: 1.65;
}
.ch-diagram {
  display: grid;
  grid-template-columns: 1fr 280px 1.1fr;
  gap: 28px;
  align-items: center;
  max-width: 1120px;
  margin: 0 auto;
}
.ch-channels {
  display: flex;
  flex-direction: column;
  gap: 16px;
}
.ch-channel {
  background: #fff;
  border: 1px solid rgba(11, 25, 48, 0.08);
  border-radius: 16px;
  padding: 18px 20px;
  display: flex;
  align-items: center;
  gap: 16px;
  position: relative;
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.03);
}
.ch-channel-icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: rgba(217, 91, 48, 0.12);
  color: #D95B30;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  flex-shrink: 0;
}
.ch-icon-lavender { background: rgba(80, 72, 123, 0.12); color: #50487B; }
.ch-icon-sage { background: rgba(30, 142, 74, 0.12); color: #1E8E4A; }
.ch-channel-name {
  font-size: 16px;
  font-weight: 700;
  color: var(--navy, #0B1930);
}
.ch-channel-meta {
  font-size: 13px;
  color: var(--text-muted, #5A6578);
  margin-top: 2px;
}
.ch-engine {
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
}
.ch-engine-ring {
  width: 200px;
  height: 200px;
  border-radius: 50%;
  border: 2px dashed rgba(217, 91, 48, 0.35);
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
}
.ch-engine-core {
  width: 140px;
  height: 140px;
  border-radius: 50%;
  background: var(--navy, #0B1930);
  color: #fff;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  text-align: center;
  box-shadow: 0 10px 25px rgba(11, 25, 48, 0.25);
}
.ch-engine-label {
  font-size: 18px;
  font-weight: 800;
  letter-spacing: .08em;
  color: #E69E32;
}
.ch-engine-sub {
  font-size: 11px;
  opacity: .8;
  max-width: 90px;
  margin-top: 2px;
}
.ch-engine-pulse span {
  display: inline-block;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: #3CB043;
  margin: 4px 2px 0;
  animation: pulseDot 1.4s infinite;
}
.ch-orbit {
  position: absolute;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: #fff;
  border: 1px solid rgba(11, 25, 48, 0.1);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  color: #D95B30;
  box-shadow: 0 4px 10px rgba(0, 0, 0, 0.08);
}
.ch-orbit-1 { top: -12px; left: 83px; }
.ch-orbit-2 { top: 83px; right: -12px; }
.ch-orbit-3 { bottom: -12px; left: 83px; }
.ch-orbit-4 { top: 83px; left: -12px; }

.ch-calendar {
  background: #fff;
  border: 1px solid rgba(11, 25, 48, 0.08);
  border-radius: 18px;
  padding: 20px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.05);
}
.ch-cal-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(11, 25, 48, 0.06);
  padding-bottom: 12px;
  margin-bottom: 14px;
}
.ch-cal-dots { display: flex; gap: 4px; }
.ch-cal-dots span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
}
.ch-cal-dots span:nth-child(1) { background: #FF5F56; }
.ch-cal-dots span:nth-child(2) { background: #FFBD2E; }
.ch-cal-dots span:nth-child(3) { background: #27C93F; }
.ch-cal-title { font-size: 14px; font-weight: 700; color: var(--navy, #0B1930); }
.ch-cal-week { font-size: 12px; color: #8C96A6; }
.ch-cal-body {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.ch-cal-event {
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: var(--cream-left, #FAF6F2);
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 13px;
  border-left: 3px solid #D95B30;
}
.ch-cal-event.ch-cal-new {
  background: #F0FDF4;
  border-left-color: #1E8E4A;
}
.ch-cal-time { font-size: 12px; color: #8C96A6; font-weight: 600; min-width: 75px; }
.ch-cal-title-t { font-weight: 600; color: var(--navy, #0B1930); flex: 1; margin: 0 8px; }
.ch-cal-value { font-weight: 700; color: #1E8E4A; font-size: 12.5px; }
.ch-cal-new-tag {
  background: #1E8E4A;
  color: #fff;
  font-size: 10px;
  font-weight: 800;
  padding: 2px 6px;
  border-radius: 4px;
  margin-left: 6px;
}
.ch-cal-foot {
  margin-top: 14px;
  font-size: 12px;
  color: var(--text-muted, #5A6578);
  display: flex;
  align-items: center;
  gap: 6px;
}
.ch-cal-foot i { color: #E69E32; }

/* ================================================================
   SECTION: GOOD vs BAD COMPARISON
   ================================================================ */
.compare-section {
  padding: 90px 0;
  background: #fff;
  position: relative;
}
.cmp-head {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
}
.cmp-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  color: var(--navy, #0B1930);
  line-height: 1.18;
  margin: 16px 0;
}
.accent-red { color: #E03C31; }
.cmp-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 28px;
  max-width: 1000px;
  margin: 0 auto;
}
.cmp-card {
  border-radius: 20px;
  padding: 34px 30px;
  position: relative;
}
.cmp-card-bad {
  background: #FFFDFC;
  border: 1px solid rgba(224, 60, 49, 0.22);
}
.cmp-card-good {
  background: #FFFDF9;
  border: 2px solid #D78A3A;
  box-shadow: 0 14px 40px rgba(215, 138, 58, 0.15);
}
.cmp-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  padding: 6px 14px;
  border-radius: 50px;
  margin-bottom: 14px;
}
.cmp-badge-bad { background: rgba(224, 60, 49, 0.1); color: #E03C31; }
.cmp-badge-good { background: rgba(30, 142, 74, 0.12); color: #1E8E4A; }
.cmp-card h3 {
  font-size: 20px;
  font-weight: 700;
  color: var(--navy, #0B1930);
  margin: 0 0 20px;
}
.cmp-card h3 span { font-weight: 400; color: var(--text-muted, #5A6578); }
.cmp-list {
  list-style: none;
  padding: 0;
  margin: 0 0 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.cmp-list li {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 14.5px;
  color: var(--text-muted, #5A6578);
}
.cmp-card-bad .cmp-list li i { color: #E03C31; width: 16px; }
.cmp-card-good .cmp-list li i { color: #1E8E4A; width: 16px; }
.cmp-footer {
  border-top: 1px solid rgba(11, 25, 48, 0.08);
  padding-top: 18px;
  display: flex;
  flex-direction: column;
  gap: 2px;
  font-size: 13.5px;
  color: var(--text-muted, #5A6578);
}
.cmp-footer strong {
  font-size: 16px;
  color: var(--navy, #0B1930);
}

/* ================================================================
   SECTION: NUMBERS / STATS
   ================================================================ */
.stats-section {
  padding: 90px 0;
  background: var(--navy, #0B1930);
  color: #fff;
  position: relative;
  overflow: hidden;
}
.stats-head {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
}
.section-kicker-light {
  background: rgba(255, 255, 255, 0.1) !important;
  color: #FFB48A !important;
  border-color: rgba(255, 255, 255, 0.18) !important;
}
.stats-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  color: #fff;
  margin: 16px 0;
  line-height: 1.18;
}
.stats-sub {
  font-size: 16.5px;
  color: rgba(255, 255, 255, 0.75);
}
.stats-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  max-width: 1100px;
  margin: 0 auto;
}
.stat-cell {
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 18px;
  padding: 28px 22px;
  text-align: center;
}
.stat-cell .stat-num {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: 46px;
  font-weight: 700;
  color: #E69E32;
  margin-bottom: 8px;
  line-height: 1.1;
}
.stat-cell .stat-unit {
  font-size: 24px;
  font-weight: 600;
  margin-left: 2px;
  color: #E69E32;
}
.stat-label {
  font-size: 16px;
  font-weight: 700;
  color: #fff;
  margin-bottom: 6px;
}
.stat-note {
  font-size: 13px;
  color: rgba(255, 255, 255, 0.65);
  line-height: 1.45;
}

/* ================================================================
   SECTION: STRAIGHT PRICING
   ================================================================ */
.pricing-section {
  padding: 90px 0;
  background: var(--cream-left, #FAF6F2);
  position: relative;
}
.pr-head {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
}
.pr-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  color: var(--navy, #0B1930);
  line-height: 1.18;
  margin: 16px 0;
}
.pr-sub {
  font-size: 16px;
  color: var(--text-muted, #5A6578);
  line-height: 1.65;
}
.pr-card {
  max-width: 960px;
  margin: 0 auto;
  background: #fff;
  border: 2px solid #D78A3A;
  border-radius: 24px;
  position: relative;
  overflow: hidden;
  box-shadow: 0 20px 50px rgba(215, 138, 58, 0.14);
}
.pr-ribbon {
  position: absolute;
  top: 22px;
  right: 26px;
  background: linear-gradient(135deg, #D95B30, #E69E32);
  color: #fff;
  font-size: 12px;
  font-weight: 800;
  letter-spacing: .06em;
  text-transform: uppercase;
  padding: 6px 16px;
  border-radius: 50px;
  z-index: 2;
}
.pr-card-inner {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  padding: 44px 40px;
  gap: 40px;
}
.pr-left {
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.pr-plan-tag {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 14px;
  font-weight: 700;
  color: #D95B30;
}
.pr-price-row {
  display: flex;
  align-items: baseline;
  gap: 4px;
}
.pr-currency { font-size: 28px; font-weight: 700; color: var(--navy, #0B1930); }
.pr-price { font-size: 64px; font-weight: 800; color: var(--navy, #0B1930); line-height: 1; }
.pr-period { font-size: 16px; color: var(--text-muted, #5A6578); font-weight: 600; }
.pr-price-note {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 13.5px;
}
.pr-strike { text-decoration: line-through; color: #8C96A6; }
.pr-save {
  background: rgba(30, 142, 74, 0.12);
  color: #1E8E4A;
  font-weight: 700;
  padding: 2px 8px;
  border-radius: 4px;
  font-size: 12px;
}
.pr-blurb {
  font-size: 15px;
  color: var(--text-muted, #5A6578);
  line-height: 1.6;
  margin: 6px 0;
}
.pr-cta-row {
  display: flex;
  gap: 14px;
  flex-wrap: wrap;
  margin-top: 6px;
}
.pr-guarantees {
  display: flex;
  flex-direction: column;
  gap: 6px;
  font-size: 13.5px;
  color: var(--text-muted, #5A6578);
  margin-top: 8px;
}
.pr-guarantees i { color: #1E8E4A; margin-right: 6px; }
.pr-right {
  background: var(--cream-left, #FAF6F2);
  border-radius: 18px;
  padding: 28px 24px;
}
.pr-right-head {
  font-weight: 700;
  font-size: 16px;
  color: var(--navy, #0B1930);
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 16px;
}
.pr-right-head i { color: #D78A3A; }
.pr-include-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 11px;
}
.pr-include-list li {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 14px;
  color: var(--text-muted, #5A6578);
}
.pr-include-list li i { color: #1E8E4A; font-size: 13px; }

/* ================================================================
   SECTION: FAQ 2
   ================================================================ */
.faq-section-2 {
  padding: 90px 0;
  background: #fff;
  position: relative;
}
.faq2-head {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
}
.faq2-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4vw, 42px);
  color: var(--navy, #0B1930);
  line-height: 1.18;
  margin: 16px 0;
}
.faq2-list {
  max-width: 860px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.faq-q-left {
  display: flex;
  align-items: center;
  gap: 16px;
  flex: 1;
}

/* ================================================================
   SECTION: FINAL CTA
   ================================================================ */
.final-cta {
  padding: 90px 0;
  background: linear-gradient(135deg, var(--navy, #0B1930), #152A4A);
  color: #fff;
  text-align: center;
  position: relative;
  overflow: hidden;
}
.fc-inner {
  max-width: 820px;
  margin: 0 auto;
  position: relative;
  z-index: 2;
}
.fc-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: #E69E32;
  margin-bottom: 16px;
}
.fc-title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: clamp(28px, 4.2vw, 44px);
  color: #fff;
  line-height: 1.18;
  margin: 0 0 16px;
}
.fc-sub {
  font-size: 16.5px;
  color: rgba(255, 255, 255, 0.78);
  margin: 0 0 32px;
  line-height: 1.6;
}
.fc-actions {
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 16px;
  flex-wrap: wrap;
}
.fc-secondary {
  color: #fff;
  text-decoration: none;
  font-weight: 600;
  font-size: 15px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  opacity: .88;
  transition: opacity .2s;
}
.fc-secondary:hover { opacity: 1; text-decoration: underline; }

/* ================================================================
   COMPREHENSIVE RESPONSIVE SYSTEM (All Appointment Booking Pages)
   ================================================================ */

/* Global container flow protection */
html, body {
  overflow-x: hidden;
  max-width: 100vw;
}

.banner,
.ticker-wrap,
.story-section,
.qualify-section,
.channels-section,
.compare-section,
.stats-section,
.pricing-section,
.faq-section-2,
.final-cta,
.included-strip,
.section-white,
.section-cream,
.final-cta-section {
  width: 100%;
  max-width: 100vw;
  box-sizing: border-box;
}

/* 1. Large Screen & Small Laptops (<= 1199px) */
@media (max-width: 1199px) {
  .banner__inner { padding: 56px 24px 40px; }
  .hero-title { font-size: clamp(34px, 4.2vw, 48px); }
  .hero-sub { font-size: 17px; }
  .hero-visual { min-height: 480px; }
  .hero-visual img { max-height: 480px; }
  .ch-diagram { grid-template-columns: 1fr 240px 1fr; gap: 20px; }
  .pr-card-inner { padding: 36px 32px; gap: 32px; }
}

/* 2. Tablets & Medium Screens (<= 991px) */
@media (max-width: 991px) {
  .banner { min-height: auto; padding-bottom: 20px; }
  .banner__inner { padding: 44px 20px 24px; }
  .banner__peach {
    left: 0; top: auto; bottom: 0;
    width: 100%; height: 40%;
    clip-path: none; opacity: 0.45;
  }
  .banner__motif { display: none; }
  .banner .row { flex-direction: column; row-gap: 36px; }
  .banner .col-lg-6 {
    width: 100% !important;
    max-width: 100% !important;
    flex: 0 0 100% !important;
  }
  .hero-title {
    font-size: clamp(30px, 5.5vw, 42px);
    line-height: 1.15;
    margin-bottom: 18px;
  }
  .hero-sub {
    font-size: 16px;
    line-height: 1.6;
    margin-bottom: 28px;
  }
  .hero-ctas { gap: 16px; margin-bottom: 36px; }
  .trust-row { max-width: 100%; gap: 20px 28px; }
  .hero-visual {
    min-height: auto;
    margin-top: 10px;
    padding: 16px 0;
  }
  .hero-visual img {
    max-height: 380px;
    width: auto;
    max-width: 90%;
  }

  /* Qualify grid reflow */
  .qualify-grid {
    grid-template-columns: 1fr;
    gap: 32px;
  }

  /* Channels diagram reflow */
  .ch-diagram {
    grid-template-columns: 1fr;
    gap: 32px;
  }
  .ch-engine { padding: 10px 0; }
  .ch-engine-ring { width: 170px; height: 170px; }
  .ch-engine-core { width: 120px; height: 120px; }
  .ch-orbit-1 { top: -10px; left: 68px; }
  .ch-orbit-2 { top: 68px; right: -10px; }
  .ch-orbit-3 { bottom: -10px; left: 68px; }
  .ch-orbit-4 { top: 68px; left: -10px; }

  /* Stats grid reflow */
  .stats-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: 16px;
  }

  /* Pricing card reflow */
  .pr-card-inner {
    grid-template-columns: 1fr;
    padding: 34px 26px;
    gap: 28px;
  }

  /* Problem Page Element Reflows */
  .gap-pipeline { padding: 28px 22px; }
  .gap-flow { flex-wrap: wrap; gap: 12px; justify-content: center; }
  .journey-grid, .reasons-grid, .dual-card, .trio-grid {
    grid-template-columns: 1fr !important;
    gap: 20px;
  }
  .compare-wall { grid-template-columns: 1fr; gap: 20px; }
  .roi-card { padding: 32px 24px; }
  .channel-row { grid-template-columns: 1fr; padding: 28px 22px; gap: 24px; }
  .pricing-wall { grid-template-columns: 1fr; gap: 24px; }
}

/* 3. Phablets and Mobile Landscape (<= 768px) */
@media (max-width: 768px) {
  .banner__inner { padding: 38px 18px 20px; }
  .hero-title { font-size: clamp(26px, 6.2vw, 36px); }
  .hero-sub { font-size: 15px; line-height: 1.58; }
  .hero-visual img { max-height: 330px; }

  /* Timeline narrative */
  .timeline-narrative { gap: 18px; }
  .tn-track { left: 19px; }
  .tn-marker { width: 40px; height: 40px; font-size: 15px; }
  .tn-step { gap: 14px; }
  .tn-body { padding: 16px 18px; border-radius: 14px; }
  .tn-title { font-size: 16.5px; }

  /* Compare section */
  .cmp-grid {
    grid-template-columns: 1fr;
    gap: 20px;
  }
  .cmp-card { padding: 26px 20px; }

  /* FAQ */
  .faq-question { padding: 18px 20px; font-size: 15px; }
  .faq-q-text { font-size: 15px; }
  .faq-answer-inner { padding: 0 20px 20px 58px; font-size: 14px; }

  /* Sections padding */
  .story-section,
  .qualify-section,
  .channels-section,
  .compare-section,
  .stats-section,
  .pricing-section,
  .faq-section-2,
  .final-cta {
    padding: 60px 0;
  }
}

/* 4. Smartphones (<= 576px) */
@media (max-width: 576px) {
  .banner__inner { padding: 32px 16px 18px; }
  .hero-title { font-size: clamp(24px, 7vw, 32px); }
  .hero-sub { font-size: 14.5px; line-height: 1.55; margin-bottom: 22px; }

  .hero-ctas {
    flex-direction: column;
    align-items: stretch;
    gap: 12px;
    width: 100%;
    margin-bottom: 28px;
  }
  .btn-lisa {
    width: 100%;
    justify-content: center;
    padding: 13px 22px;
    font-size: 15px;
  }
  .link-ghost {
    width: 100%;
    justify-content: center;
    font-size: 14.5px;
    padding: 8px 0;
  }

  .trust-row {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 10px;
    padding-top: 20px;
  }
  .trust-item { min-width: 0; text-align: center; }
  .trust-item strong { font-size: 16px; }
  .trust-item span { font-size: 11.5px; }

  .hero-visual img { max-height: 270px; }

  /* Ticker */
  .ticker-badge {
    margin-left: 10px;
    padding: 4px 10px;
    font-size: 11px;
  }

  /* Story narrative */
  .tn-step { gap: 10px; }
  .tn-track { left: 16px; }
  .tn-marker { width: 34px; height: 34px; font-size: 13px; }
  .tn-body { padding: 14px 14px; }
  .tn-time { font-size: 11px; }
  .tn-title { font-size: 15px; }
  .tn-body p { font-size: 13.5px; }

  /* Qualify convo */
  .qc-head { padding: 14px 16px; gap: 10px; }
  .qc-avatar { width: 38px; height: 38px; font-size: 16px; }
  .qc-messages { padding: 16px 12px; gap: 12px; max-height: 380px; }
  .qc-msg { max-width: 95%; font-size: 13.5px; padding: 10px 14px; }
  .qc-footer { padding: 10px 14px; gap: 10px; font-size: 11.5px; }

  .qcr-item { padding: 14px 14px; gap: 12px; }
  .qcr-num { font-size: 16px; }
  .qcr-item h4 { font-size: 15px; }
  .qcr-item p { font-size: 13px; }

  /* Channels */
  .ch-channel { padding: 14px 16px; gap: 12px; }
  .ch-channel-icon { width: 40px; height: 40px; font-size: 17px; }
  .ch-cal-event {
    flex-direction: column;
    align-items: flex-start;
    gap: 4px;
    padding: 8px 10px;
  }
  .ch-cal-time { min-width: auto; }
  .ch-cal-title-t { margin: 0; }

  /* Stats grid */
  .stats-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: 10px;
  }
  .stat-cell { padding: 18px 12px; }
  .stat-cell .stat-num { font-size: 34px; }
  .stat-label { font-size: 14px; }
  .stat-note { font-size: 11.5px; }

  /* Pricing */
  .pr-ribbon {
    position: static;
    display: inline-block;
    margin: 20px 20px 0;
  }
  .pr-card-inner { padding: 22px 18px; gap: 22px; }
  .pr-price { font-size: 48px; }
  .pr-currency { font-size: 24px; }
  .pr-cta-row { flex-direction: column; width: 100%; gap: 10px; }
  .pr-cta-row .btn { width: 100%; justify-content: center; }

  /* FAQ */
  .faq-question { padding: 14px 14px; gap: 10px; }
  .faq-q-left { gap: 10px; }
  .faq-q-num { width: 30px; height: 30px; font-size: 11px; }
  .faq-q-text { font-size: 14px; }
  .faq-toggle { width: 30px; height: 30px; font-size: 11px; }
  .faq-answer-inner { padding: 0 14px 14px 50px; font-size: 13px; }

  /* Final CTA */
  .fc-actions { flex-direction: column; width: 100%; gap: 10px; }
  .fc-actions .btn { width: 100%; justify-content: center; }
  .fc-secondary { justify-content: center; padding: 6px 0; }

  /* Problem Page on Small Mobile */
  .gap-node, .gap-missing { flex: 1 1 80px; min-width: 80px; padding: 10px 6px; }
  .gap-node-label, .gap-missing-label { font-size: 10.5px; }
  .roi-result-val { font-size: 36px; }
  .included-inner { gap: 14px; flex-direction: column; text-align: center; }
  .included-items { justify-content: center; }
}

/* 5. Extra Small Devices (<= 400px) */
@media (max-width: 400px) {
  .trust-row { grid-template-columns: 1fr; text-align: left; }
  .stats-grid { grid-template-columns: 1fr; }
  .faq-answer-inner { padding: 0 12px 12px 12px; }
  .hero-visual img { max-height: 230px; }
}

a.included-price {
  text-decoration: none;
}